We recognize the need to provide a high quality of support during evaluation of our products we therefore provide access to world class, state-of-the-art Customer Support systems. Our Support Engineers have deep expertise in the technology, and can provide dedicated hands-on assistance. Each of our regional Support Centers is backed by a global infrastructure, to ensure consistent worldwide Support during your evaluation efforts
WANdisco Customer Support Web Site
Our customer support web site is open 24 hours a day, 7 days a week to provide you with a variety of support materials and services.
Services include
- Online Case Tracking System.
- Submit, Review, Update technical service anytime of the day
- Comprehensive Knowledge Base
- Solutions to known problems or questions
- Customers help each other
- Contribute to a User Knowledge Base
- User Discussion Forums
- Online Access to Service Packs, Patches, and Online Documentation
- Step by step troubleshooter
866 846 0404